Customer care and trouble shooting
Find Answers from Frequently Asked Questions
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For information please use the following contacts
We will gladly help you with any questions and problems. Below you will find all necessary information to get in touch with us. Please select the appropriate topic and click on the icon below.
Technical SupportIf you have purchased eBoostr and need technical support for an issue not covered in our FAQs, please click here for further assistance. Please have your sales code ready to submit your request. If you don't have a short "sales code" but a long "license key", then click here .
Sales SupportIf you have general questions or questions about payment, product download, pricing, status of your order or general enquiries, please click here for further assistance.
Press OfficeIf you are a journalist and are interested in reviewing our products or have other media enquiries, please click here to access our press section for the latest press releases, screenshots and logos.
Headquartered in Tokyo, Japan, Degica is a leading provider of Pan-Pacific digital commerce solutions, who builds and manages online businesses for software and game publishers, online retailers and distributors who are looking to maintain and expanding their business presence in Japan, China, Taiwan and Korea.
Degica's multi-channel digital commerce platform supports direct sales and includes extensive reseller networks in the local markets to help maximize revenues and profits while reduce operational costs and risks for companies of all sizes. We proudly provide development, hosting websites and webshops, order tracking, 100% local payment solutions, strategic local marketing and press services, customer support, technical support as well as logistical support for physical product warehousing and deliveries of product sales to consumers.
Degica Co., Ltd.
TK Kichijoji Bldg 8F, 2-5-10 Kichijoji Honcho, Musashino-shi, Tokyo 180-0004 Japan
Degica UK., Ltd.
46 Syon Lane, Isleworth, TW7 5NQ ENGLAND